Frequently Asked Questions
Everything you need to know about comfort and care for your home.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day 'Sleep Easy' guarantee. If you are not completely satisfied with your pillow, you can return it for a full refund or exchange, provided it is in its original condition and packaging.
Are your pillows machine washable?
Most of our pillows feature removable, machine-washable covers. However, care instructions vary by material (such as memory foam versus down). Please check the specific care label on your product for best results.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the United Kingdom. Shipping rates and delivery times for international orders are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I know which pillow is right for my sleeping position?
We recommend firm pillows for side sleepers, medium-firm for back sleepers, and softer, flatter pillows for stomach sleepers. Check our 'Pillow Finder' guide on the homepage for a personalized recommendation.